Terms & conditions

Welcome to Motora Auto Transport. These Terms and Conditions govern your use of https://motoraautotransport.us and your interactions with our website and services. By accessing this website or requesting services through it, you agree to these terms to the extent permitted by applicable law.

Please read this document before using the website or arranging vehicle transportation.

1. Business Information

Business Name: Motora Auto Transport
Address: 215 38th Ave N, St. Petersburg, FL 33704, USA
Phone: (727) 746-5902
Email: info@motoraautotransport.us
Website: https://motoraautotransport.us

2. Website Use

You may use this website for lawful purposes, including learning about our services, requesting information, and contacting our business.

You agree not to use the website to engage in unlawful activity, submit false or misleading information, attempt unauthorized access, interfere with website operations, or distribute malicious content.

We may update, suspend, or discontinue website features when reasonably necessary. We do not guarantee that the website will always be available, uninterrupted, or free from errors.

3. Services

Motora Auto Transport provides information about the following vehicle transportation services:

  • Open Car Transport
  • Enclosed Car Transport
  • Door-to-Door Auto Transport
  • State-to-State Auto Transport

Service availability and arrangements depend on the vehicle, route, scheduling, carrier availability, location accessibility, and the terms agreed upon for the shipment.

The applicable booking documents should identify the role of Motora Auto Transport in each transaction. Depending on the actual business arrangement, a company may act as a transportation broker, motor carrier, or another lawful service provider. Nothing on this website should be interpreted as a claim about a particular license, registration, or operating status unless confirmed in the applicable documentation.

4. Quotes and Pricing

Quotes are based on the information provided by the customer and the circumstances known when the quote is prepared. Pricing may be affected by route distance, vehicle dimensions, vehicle condition, transport type, carrier availability, seasonal demand, scheduling, and pickup or delivery access.

If information changes or the actual shipment differs from the original request, pricing and arrangements may need to be reviewed. Any change should be communicated and handled according to the applicable agreement and law.

A quote does not necessarily constitute a confirmed booking. Booking confirmation depends on the acceptance requirements and conditions stated in the applicable service documents.

5. Booking and Scheduling

Customers are responsible for providing accurate contact details, vehicle information, pickup and delivery addresses, and preferred dates.

Pickup and delivery windows are estimates unless a written agreement expressly states otherwise. Traffic, weather, road restrictions, mechanical issues, carrier availability, and other circumstances may affect the schedule.

Customers should ensure that the vehicle is available and that an authorized person can meet the driver when required. If a carrier cannot safely access a requested address, an alternative nearby pickup or delivery point may need to be arranged.

6. Customer Responsibilities

Before transportation, customers should:

  • Provide accurate information about the vehicle, its condition, and any modifications.
  • Disclose whether the vehicle is inoperable or requires special loading arrangements.
  • Remove personal belongings unless their presence has been expressly approved.
  • Secure or remove loose accessories.
  • Follow the agreed fuel-level and key requirements.
  • Provide reasonable access to the vehicle at the scheduled time.
  • Review and retain relevant booking and inspection documents.

Customers must not request transportation that would violate applicable law or create an unreasonable safety risk.

7. Vehicle Inspection and Condition Reports

The vehicle’s condition should be inspected and documented at pickup and delivery using the applicable inspection report or bill of lading. Customers should take photographs and retain copies of relevant records.

Customers should inspect the vehicle upon delivery and document apparent discrepancies promptly. Any damage concern should be reported to the responsible carrier or appropriate party in accordance with the applicable claim procedure and time limits.

An inspection report is an important record, but it does not independently determine every question of liability or insurance coverage.

8. Insurance and Liability

Insurance coverage depends on the responsible carrier, the policy in effect, the vehicle, the circumstances of a loss, and the applicable policy terms.

Before shipment, customers should request and review relevant information about coverage limits, exclusions, deductibles, and claims procedures. This website does not guarantee that every loss, personal belonging, mechanical issue, delay, or form of damage will be covered.

Responsibility for loss or damage depends on the actual service arrangement, applicable contracts, insurance policies, and governing law. Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

9. Payments, Cancellations, and Refunds

Payment methods, deposits, balance due dates, cancellation charges, and refund conditions should be stated in the applicable quote, booking confirmation, or service agreement.

Before confirming a shipment, customers should review these terms and ask about any unclear charges. No cancellation fee or refund restriction should be treated as applicable unless it has been properly disclosed and is permitted by law.

If you need to cancel or change a booking, contact Motora Auto Transport as soon as possible.

10. Third-Party Providers

Vehicle transportation may involve independent carriers, brokers, payment processors, communication platforms, or other third-party providers. Their services may be subject to separate agreements and policies.

Where a third party is responsible for a part of a shipment, its contractual and legal responsibilities may affect the transaction. We will not represent another provider’s policies as our own.

11. Intellectual Property

Unless otherwise stated, website text, branding, graphics, and other materials are owned by or used with permission by the relevant rights holder. You may not reproduce, distribute, modify, or commercially exploit protected materials without authorization, except as permitted by law.

12. Privacy

Information submitted through the website is handled in accordance with our Privacy Policy. Customers should review that policy to understand the information that may be collected and how it may be used or disclosed.

13. Website Information and Availability

Website content is provided for general informational purposes. It is not a substitute for a written transportation agreement, insurance policy, or legal advice.

Service descriptions, prices, availability, and estimated schedules should be confirmed before booking. To the extent permitted by law, Motora Auto Transport does not guarantee that every item of general website information will be complete, current, or applicable to a particular shipment.

Nothing in this section waives legal rights that cannot lawfully be excluded.

14. Changes to These Terms

We may update these Terms and Conditions to reflect changes in our services, website, business practices, or legal requirements. Revisions will be posted on this page with an updated effective date.

Changes will apply as permitted by law and will not override contractual rights that cannot lawfully be changed retroactively.

15. Governing Law and Disputes

These terms are subject to applicable laws and mandatory consumer protections. Any governing-law or dispute-resolution provision should be reviewed and interpreted consistently with the laws applicable to the business and the particular transaction.

16. Contact Information

For questions about these Terms and Conditions, contact:

Motora Auto Transport
215 38th Ave N, St. Petersburg, FL 33704, USA
Phone: (727) 746-5902
Email: info@motoraautotransport.us
Website: https://motoraautotransport.us

By using this website, you acknowledge these Terms and Conditions to the extent applicable under law.